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Reach us by phone, email, or the contact form below.
Email
info@crestgenpower.com
Parts, service, and general enquiries
Phone
Mon–Fri 8:00 AM – 5:00 PM CT
Location
New Orleans, Louisiana
Serving customers nationwide
Parts Counter
Mon–Fri: 8:00 AM – 5:00 PM
Same-day dispatch on orders before 2pm CT
Common Questions

Frequently Asked

How quickly can you dispatch a replacement alternator end? +
Stocked alternator ends are dispatched within 1–2 business days. Lead times on non-stock frames and specifications vary — contact us for current availability. Overnight freight available for urgent requirements. International shipping available.
Which Stamford frame series do you supply? +
We supply replacement Stamford alternator ends in the HC, HCI, UCI, UCM, UCD, UCDI, P, and PI series — covering output ratings from 8kVA to 2000kVA. We supply both new and remanufactured ends in all standard voltage and frequency configurations.
What if I don't know the exact Stamford frame designation? +
No problem. Send us whatever you have — the kVA rating, voltage, frequency, serial number, or a photo of the nameplate — and we will identify the correct replacement frame and specification for you.
Do you supply new or remanufactured alternator ends? +
We supply both new OEM-specification Stamford alternator ends and fully remanufactured units. Remanufactured ends are rebuilt to OEM specification with new windings, bearings, and AVR — typically at 30–40% lower cost than new. We'll quote both options and advise on the best fit for your budget and application.